Position Overview
The Operations Manager will have primary responsibility providing leadership to the Orion operations team and help guide the strategic direction of the Orion platform at Perigon. The Orion operations team is responsible for firmwide administration of data in Perigon’s portfolio management and reporting system. This is critical to ensure data integrity and a positive experience for both the internal Orion users, and the clients receiving reports and output. The Operations Manager will report to the Director of Operations and collaborate/have visibility with many other internal teams (Trading, Client Service, Billing, Technology, Advisors, Transitions, etc.).
Position Title: Operations Manager
Department: Operations
Location: Remote
Employment Status: Full-time
FLSA Status: Exempt
Effective Date: 2026
Company Overview
Perigon Wealth Management is a rapidly growing independent Registered Investment Advisor (RIA) based in San Francisco, CA. We manage approximately $10 billion in client assets as a fee-only fiduciary. In addition to our headquarters in San Francisco, we have offices nationwide including Hawaii, New York, New Jersey, Connecticut, Massachusetts, Delaware, Georgia and Florida with plans for significant near-term growth and expansion into new markets.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Conduct recurring team, one on one, and annual review meetings with team members.
- Lead M&A integration activities for portfolio management system conversions to Orion.
- Support alternative investment reporting and associated integrations/projects.
- Help identify and guide strategic opportunities to enhance and expand
Perigon’s use of Orion’s capabilities (RMD Dashboard, centralized reporting, Client Portal, integration points, etc.). - Identify and define requirements for new and existing Salesforce workflows and coordinate updates, testing and rollout with Salesforce Admin and stakeholders.
- Provide guidance, oversight, and backup/overflow coverage for team’s daily activities:
- Set up and maintenance of client and portfolio information (accounts, households, fee schedules, registration types, asset classifications, etc).
- Creation of new and editing of existing PDF report templates in Orion.
- Monitor for breaks in data feeds and ensure data is updated upon reconnection.
- Develop and execute periodic data scrubs to ensure integrity of the information & output from the system (Orion vs custodians, CRM, Billing, etc.).
- Internal subject matter expert and support for Orion users (questions and troubleshooting, etc.) through Salesforce Cases, Slack Lists, and other request methods.
- Research issues and interface with Orion support, custodians, and internal teams for resolution.
- Establish, document, and edit procedures related to Orion operations team workflow.
- Establish, troubleshoot, and oversee administration of numerous custodians, direct investment, and third-party aggregator data feeds.
- Act as Firm Security Admin for custodians and support adds/removes/changes as necessary.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Five years of RIA back-office operations experience in a leadership role
- Experience using portfolio management systems (Orion required) and CRM systems (Salesforce preferred)
- Experience with creating and editing reports in Orion
- Experience with/understanding of alternative investments
- Detail oriented, organized and ability to accurately track information.
- Ability to both think and operate independently, as well as collaborate and partner well with others
- Familiarity with various investment vehicles (mutual funds, ETFs, fixed income, alternative investments, separately managed accounts, etc)
- Experience with major custodians (Schwab, Fidelity) and 3rd party data aggregators (BY All Accounts, Pontera, DST Fanmail, etc.)
- Proficiency with Microsoft Excel (formulas, lookups, pivot tables, etc)
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer and complies with ADA regulations as applicable.
Know Your Rights Poster-
https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act
The Employee Polygraph Protection Act (EPPA)-
https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act
The Family and Medical Leave Act (FMLA) Poster –
https://www.dol.gov/agencies/whd/posters/fmla